MaxT3 Frequently Asked Questions

Q. How do I play the videos after I purchase?

Use your login email and password to log in and view the videos any time, streamed directly to your device. You must have an internet connection to playback the videos - they cannot be downloaded for offline use.

Q. How often will new workouts come out?

The great thing about the digital format is that we can easily add new workouts as we develop them. We’ll let you know when we add new workouts via email, so stay tuned!

Q. If I have questions about the workouts and how to do them, who can I call?

We recommend that you check with your MaxLiving doctor to see which workouts are best for your individual needs and how to do them correctly.

Q. If I purchase the digital version and decide I do not want to use it, how can I get my money back?

We have a seven day refund policy. Within seven days of the purchase date, contact us via email at or call 321-939-3030 M-F 8am-5pm EST for a 100% refund of your purchase price.

Q. If I do not have a computer at home, can I download this on my mobile device?

Yes. Aside from a desktop computer, you can use most tablets, laptops, or phones to play MaxT3 Digital. Minimal storage space is required, as videos are streamed to your device – playing directly from the MaxT3 Digital website.

Q. Is MaxT3 Digital an app or something I have to download?

No, there is no app or content to download. You simply visit the website and login to stream the videos. A reliable internet connection is required.

Q. How do I save this MaxT3 Digital site on my device's home screen?

For iPhone users, when you are on the MaxT3 Digital site,, click the “share” icon at the bottom (this looks like a square with an arrow pointing upwards), and click the “Add to Home Screen” button. For Android users, when you are on the MaxT3 Digital site,, tap the menu button and click the “Add to Home Screen” button.

Q. Do I have to pay for MaxT3 Digital each month?

No, this is one of the many benefits of MaxT3 Digital! It is a one-time payment with no recurring monthly fees to use the streaming service. Any additional new modules released can be purchased for an additional fee via your account.

Q. Do I have to have Wi-Fi to do MaxT3 Digital workouts?

You must connect to a Wi-Fi or wired internet connection to use MaxT3 Digital. If you do not have a Wi-Fi connection on your device, cellular data will need to be enabled to stream MaxT3 Digital (standard carrier charges may apply).

Q. Can I share my MaxT3 Digital account with others so they don’t have to get their own account? Or can I use MaxT3 Digital on multiple devices?

Accounts are per-user, but you can view on multiple devices. There is no limit to the number of devices you can use, but misuse by sharing with other people will cause your account to be suspended. We automatically monitor activity to ensure compliant usage.

Q. What are the supported devices for MaxT3 Digital? Is MaxT3 Digital available on a variety of devices?

MaxT3 Digital Version is supported for most modern web browsers - including up-to-date versions of Chrome, FireFox, Safari, Internet Explorer and Edge on Windows, Apple, and Andriod devices. If you experience playback issues on any particular device, please contact us.

Q. Do you have MaxT3 classes going on in MaxLiving clinics? I would love to participate in a live MaxT3 workout, who do I contact?

Yes! Check with your local MaxLiving doctor to see if they are doing MaxT3 classes. If they are not, ask them to! If you do not have an MaxLiving doctor, find one at

Q. Do you offer a MaxT3 Digital Trial period?

No, we do not offer a trial period. However, we do offer a low-price and a 7-day refund policy.

Q. Is MaxT3 right for me?

MaxT3 is perfect for users of all ages and skill levels. We have beginner, intermediate, and expert level tracks available.

Q. Do I need any equipment to do the MaxT3 Digital workouts?

You will see some workouts being performed with equipment. Recommended equipment includes resistance bands, weights, a sand bag, and a pull up bar. While these tools are helpful, most MaxT3 workouts can be done without any equipment.

Q. What do I do if my video feed keeps buffering?

This usually means you have a weak connection. Ensure you have a strong Wi-Fi connection or cellular data connection and reload the video.

Q. How do I track my MaxT3 Digital workouts?

Use the MaxT3 Accountability Calendar to track your daily or weekly workouts. This can be found in the Module 1 Bonus Nutritional Information PDF.

Q. How do I contact MaxT3 Digital support?

Email the support team at or call 321-939-3030. Our hours are M-F, 8am-5pm EST.

Q. How can I find my MaxT3 Digital invoices?

Your receipt is emailed to you once your payment has been processed. If you need your receipt emailed again, simply contact the support team.

Q. Should I consult with my healthcare practitioner?

Yes, it is highly advised to always consult a healthcare practitioner prior to starting any workout regimen.

Q. Does the site save my payment information?

No, the MaxT3 Digital site does not store your payment data after processing your payment.